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UNITED ARAB EMIRATES > NOTICES

This section contains Customer Notices.

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Changes to Schedule Of Charges (Business) wef 1st Oct 2020 (1st September 2020)

Schedule of Charges (Business) for both Conventional and Islamic banking will be revised with effect from 1st October 2020.

Please click here for more details.

40 years of CB UAE (30th August 2020)

A Special Supplement from Khaleej Times. Click here to view.

HBZ CEO's interview - Khaleej Times Supplement (1st August 2020)

HBZ CEO's interview on the occasion of National Day of Switzerland, published in Khaleej Times Supplement.

Click here for a complete interview.

Relief Measures (23rd July 2020)

Dear Valued Customers; As part of the relief measures, all AED remittances will have no charges for Individual customers till 15 September 2020.

Revision of Charge - Outward Remittance (16th July 2020)

Effective September 01, 2020, our charge for manual outward foreign currency remittance will be AED 100/-.

Please click here to view details.

Wealth Management charges update (2nd July 2020)

Schedule of changes for Wealth Management services will be revised with effect from 1st August 2020.

Please click here to view details.

Real-time Credit on cheque deposits (17th May, 2020)

In an effort to provide you with improved banking experience with convenience, all your deposit cheques will receive credit on real-time basis.

Please click here for details.

Tap & Go - Contactless and speed through checkout (17th May 2020)

Limit for the all contactless card transactions has been increased to AED 500/-.

Please click here for details.

CDMs / ATMs Update (13th May 2020)

Dear Valued Customer, Due to the prevailing situation, we have made some changes in the ways you can bank with us.

Please click here for details.

HBZ CEO's interview - Khaleej Times Supplement (15th April 2020)

For HBZ CEO's interview, click here and for full supplement, click here.

Financial Statement and Pillar 3 Disclosures - 2019

In line with directives of UAE Central Bank, Financial Statement and Pillar 3 Disclosure for the year 2019 has been published.

Please click here to view.

Launch of National Fraud Awareness Campaign (15th April 2020)

In line with Central Bank - UAE, Abu Dhabi Police and Dubai Police, we are launching a National Fraud Awareness Campaign from 15th April 2020.

Please click here to view details.

Delays in documents delivery (4th April, 2020)

Dear Valued Customers; Covid-19 continues to cause disruptions around the world including the logistics/courier industry.

Please click here to view details.

CEO Message (31st March, 2020)

Dear Valued Customers; Covid-19 has emerged as a major challenge both on the health and economic fronts.

Please click here to view details.

List Of Web Services (23rd March 2020)

Dear Valued Customers; Please find below the list of services available through Web Banking. We encourage you to use these services for your safety and convenience.

Please click here to view details.

CEO Message (23rd March 2020)

Dear Valued Customers; I am writing to give you an update on Covid-19 situation and the measures that we have taken as your bank.

Please click here to view details.

Relief Measures (22nd March 2020)

Dear Valued Customers; Under the directives of the UAE Central Bank, Habib Bank AG Zurich announces the following measures to help customers impacted due to COVID-19.

Please click here to view details.

COVID-19 update (15th March 2020)

Dear Valued Customers; For more than 52 years, HBZ has followed an ethos of Safety With Security. This enduring ethos guides us as we face the challenge of responding to the coronavirus (Covid-19).

Please click here to view details.

HBZ is not affiliated with Habib Bank Ltd (HBL) (16th February, 2020)

Habib Bank AG Zurich wishes to clarify that it has no legal or beneficial, direct or indirect affiliation, or shared ownership in Habib Bank Ltd (HBL), which is a Pakistan-based financial institution.

Please click here to view details.

Revision in MasterCard interest calculation period (24th July, 2019)

Dear MasterCard holders: Please note that effective from July 2019 statement cycle, interest calculation period has been revised. For more details please contact 800 HABIB (42242).

Revision of lounge benefits for Visa Infinite Cardholders (24th July, 2019)

Effective 1st January 2019, Visa Infinite credit card holders will be able to enjoy unlimited lounge visits plus one guest subject to a successful non-AED international transaction of minimum USD 1.00 equivalent during a calendar year.

Please click here to view details.

Revision of lounge benefits for Visa Signature Cardholders (24th July, 2019)

Effective from 1st January 2019, Visa Signature debit cardholders will be able to enjoy eleven visits to an airport lounge subject to a successful non-AED international transaction of minimum USD 1.00/- equivalent during a calendar year.

Please click here to view details.

Financial Statement and Pillar 3 Disclosures - 2018

In line with directives of UAE Central Bank, Financial Statement and Pillar 3 Disclosure for the year 2018 has been published.

Please click here to view.

Update to Wealth Management Schedule of Charges (9th July, 2019)

Please note the Wealth Management Schedule of Charges governing your relationship is being revised with effect from 15th September 2019.

Should you have any questions, please contact your Relationship Manager or call us at 800-HABIB.

UAE Central Bank directives for issued Pay Orders & Demand Drafts (4th July, 2019)

As per directives of UAE Central Bank, attached herewith is the updated list of Outstanding Unclaimed Pay Orders and Outstanding Unclaimed Demand Drafts that were issued by us on behalf of our customers. These instruments are still outstanding in our books and unclaimed by the beneficiary for over one year.

If you are a holder of such an instrument(s) you may visit any of our branches for further assistance on this matter.

Update to Schedule of Charges for Business Accounts (24th June, 2019)

Update in Schedule of Charges for Business Accounts for Conventional and Islamic, with effect from 1st August 2019.

Please click here to view details.

HBZ Mastercard SecureCode Upgraded (24th March, 2019)

MasterCards issued by Habib Bank AG Zurich are SecureCode enabled. SecureCode (3D Secure) is additional security layer available with registered vendors only for online purchases.

Please click here to view details.

Updation of Documents (19th March, 2019)

In order to ensure smooth Banking services, please ensure that copy of your valid Emirates ID, valid UAE Visa and contact details are updated with us at all times.

Please click here to view details.

Handling Charges for Business clients (10th January, 2019)

Handling charges for Business clients will be revised with effect from February 2019.

Please click here to view details.

Change in Base Rate (25th December, 2018)

In line with the prevailing interest rates, Habib Bank AG Zurich announces an increase in HBZ Prime Rate (HBZPR) and HBZ Lending Rate (HBZLR) of 0.25% effective from 1st February, 2019.

Please click here to view details.

Revision of lounge benefits for Visa Infinite Cardholders (22nd December, 2018)

Effective 1st January 2019, Visa Infinite credit cardholders will be able to enjoy unlimited lounge visits plus one guest subject to a successful non-AED international transaction of min. USD 1.00 equivalent during a calendar year.

Please click here to view details.

Revision of lounge benefits for Visa Signature Cardholders (22nd December, 2018)

Effective from 1st January 2019, Visa Signature debit cardholders will be able to enjoy eleven visits to an airport lounge subject to a successful non-AED international transaction of min. USD 1.00 equivalent during a calendar year.

UAE Central Bank's instructions on the issuance of Cheque Book (15th December 2018)

The Central Bank of UAE, has issued instructions to Banks on the issuance of Cheque Books.

Please click here to view details.

UAE Central Bank regulation for updating Customer's Emirates ID (6th December, 2018)

In line with the UAE Central Bank regulations, please ensure that copy of your valid Emirates ID, valid UAE Visa and contact details are updated with us latest by 28th February 2019 to avoid disruption of services.

Please click here to view details.

UAE Central Bank directives for issued Pay Orders & Demand Drafts (21st November, 2018)

As per directives of UAE Central Bank, attached herewith is the list of Outstanding Unclaimed Pay Orders and Outstanding Unclaimed Demand Drafts that were issued by us on behalf of our customers. These instruments are still outstanding in our books and unclaimed by the beneficiary for over one year.

If you are a holder of such an instrument(s) you may visit any of our branches for further assistance on this matter.

Change in Base Rate (27th September, 2018)

In line with the prevailing interest rates, Habib Bank AG Zurich announces an increase in HBZ Prime Rate (HBZPR) and HBZ Lending Rate (HBZLR) of 0.50% effective from 1st November, 2018.

Please click here to view details.

Updated Schedule Of Charges for Personal Accounts (1st August, 2018)

Following UAE Central Bank directives, the Schedule of Charges for Personal Accounts, both Conventional and Islamic, has been updated with effect from 1st August, 2018. Please note VAT will be applicable as per the FTA regulations.

Main Branch (Deira) Upgradation (29th July, 2018)

HBZ UAE is pleased to inform you that our Main Branch (Deira) has been upgraded with improved facilities and state-of-the-art ATMs/CDMs for your convenience.

Please click here to view details.

1st anniversary of “SIRAT” (18th July, 2018)

Habib Bank AG Zurich celebrates the first anniversary of their Islamic Banking Brand “SIRAT”.

Please click here to view details.

Emirates Movable Collateral Registry (EMCR) (12th July, 2018)

Emirates Movable Collateral Registry (EMCR) is a new system aimed at helping secure creditors rights over movable collateral in the UAE.

Please click here to view details.

Sharjah Branch Relocation (8th July, 2018)

HBZ UAE is pleased to inform you that our Sharjah Branch has been relocated to Ground Floor, Sahah Tower, Majaz 3, Buhaira Corniche, Sharjah from 08-Jul-2018. We will continue to offer you our full range of financial products and services and look forward to serving you from our new location.

Update on VAT (3rd July, 2018)

Further to our previous notice on VAT dated 1st January 2018, we would like to notify that under the UAE Central Bank Notice 157/2018 dated 19th June 2018, VAT will be applicable for individual and non-individual customers.

Please click here to view details.

Renaming of Base Rate (29th May, 2018)

Habib Bank AG Zurich announces renaming of Base Rate with effect from 1st August, 2018.

Please click here to view details.

Locker Services (25th April, 2018)

HBZ offers at its sole discretion Locker service in some of its Branches. The Lockers are in various sizes to suit your convenience. We have revised the rental charges for both Business and Personal account holders. Please refer to the Schedule of Charges (Business or Personal) governing your relationship.

HBZ "Go Green" Initiative (24th April, 2018)

HBZ e-Statement service makes it easy to to access your financial records. Through this free service, you can receive your statement of bank account/advices/credit card statement etc. at your registered email address in a secure, convenient and environmentally friendly way.

Please click here to view details.

Updated Schedule Of Charges for Business Accounts (1st April, 2018)

The Schedule Of Charges for Business Accounts, both Conventional and Islamic, has been updated with effect from 1st April, 2018.

HBZ Authenticator (29th March, 2018)

We are proud to launch a new security solution, ’HBZ Authenticator’, to provide a better option for our clients as an alternative to ‘Secure Key’ for secure login and initiate web-based transactions.

Please click here to view details.

Change in Base Rate (3rd January, 2018)

Habib Bank AG Zurich announces an increase in Base Rate by 0.75% with effect from 1st February, 2018.

Please click here to view details.

CRS Directives (1st January, 2018)

Standard for automatic exchange of financial account information in TAX matters.

Please click here to view details.

Clarification on VAT (1st January, 2018)

From 1st January 2018, to comply with Executive Regulations of the Federal Decree-Law No.(8) of 2017 (Decree-Law) on Value Added Tax (VAT)...

Please click here to view details.

Value Added Tax (VAT) Registration (1st January, 2018)

Effective from 1st January 2018, VAT will be applicable to most goods & services supplied in UAE by any person or business at the rate of 5% except where the supply is specifically zero rated or exempt under the VAT Law.

Please click here to view details.

Revised Schedule Of Charges for Business Accounts (10th November, 2017)

The Schedule Of Charges for Business Accounts will be revised with effect from 1st December, 2017.

KYC Information Update (10th October, 2017)

Habib Bank AG Zurich requests all corporate clients to confirm/update their "Know Your Customer" (KYC) information in our records before 15th December 2017.

Please click here to view details.

HBZ is not affiliated with Habib Bank Ltd (HBL) (11th September, 2017)

Habib Bank AG Zurich wishes to clarify that it has no legal or beneficial, direct or indirect affiliation, or shared ownership in Habib Bank Ltd (HBL), which is a Pakistan-based financial institution.

Please click here to view details.

Implementation of new transaction codes by UAECB (1st March, 2017)

As per UAE Central Bank, with effect from 01/04/2017 all banks are required to incorporate a set of new "Transaction Type codes" for all AED payments through Central Bank's Funds Transfer System.

Please click here to view details.

HBZ announces a launch of new Phone Banking Service (28th July, 2016)

Access your account and card related information with our new, automated and easy to use phone banking service.

Please click here to view details.

Charges for processing Manual salaries at the Branch (28th May, 2012)

Salary processing charges for NON-WPS Business Accounts have been revised with effect from July 1, 2012.

HBZweb - Enhanced Security (24th January, 2012)

HBZweb subscribers using HBZsecure Key are requested to subscribe to HBZotp (One Time Password) for enhanced security by registering their mobile number before March 1, 2012 in order to ensure uninterrupted access to HBZweb.

 
 
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