For individuals, HBZ offers Visa Classic Personal Debit Card. The card is provided to all Current and Savings
account holders free of charge. Customers are issued a debit card when they open one of these accounts.
To apply for HBZ Debit card, download the application
form and submit it to your branch.
Singly Operations (i.e. when only one signature is required to operate the account).
If you meet the above eligibility criteria then download the HBZ Visa card application form and submit it to your local branch or consult your relationship manager.
1 Customer support is available between 9:00 am to 5:00 pm (BST).
2 Calls are charged at your service providers rates and will be monitored and record.
Service With Security
Protecting your online purchases
Your online purchases using HBZ Debit Cards are protected via Verified by Visa service, providing high level of
security. When you use your HBZ Debit Card online,you are protected against internet fraud so you wont be liable
for online transactions undertaken without your authority.
Increase Security
HBZ Debit cards comes with powerful card encryption that makes merchant payments more secure than ever before.
All your purchases at merchant are secured via your customise PIN whether conducting transactions locally or
internationally.
Transactional Alerts
Receive all HBZ Visa Debit Card transactions and inquiries update through our HBZgsm banking, delivering
transactional information to your mobile phone via SMS (Short Message Service) on real time basis. The
transactional alerts allow cardholder to keep track of card usage.
Greater convenience
HBZ chip cards can be used safely in remote locations where telecommunications are unreliable or prohibitively
expensive. Chip cards contain a number of checks and balances, which means that your card can make an informed
decision at every transaction.
Internationally Accepted
You can use your HBZ Visa Debit cards internationally at any merchant and ATM displaying the VISA Logo.
Call our 24 Hours Helpline at 0800 6 444 429 from the United Kingdom, or +44 (0) 207 1 184 4291 1 from abroad.
Report your card lost or stolen.
Transaction inquiries
Card activation
1 Calls are charged at your service providers rates and will be monitored and record.
Existing HBZweb customers can conveniently access below mentioned functionalities by simply logging on their HBZweb banking account.
Suspend/Reactivate a card.
Activate/Deactivate International Transaction.
Activate/Deactivate Online Transaction.
Manage your card limits.
To apply for HBZweb Banking service, contact your Relationship Manager.
Using HBZ Visa Debit card you can conduct the below mentioned transactions locally as well as Internationally.
Default Limits1
United Kingdom (maximum)
Internationally (maximum)
Cash Withdrawals 2
£300 daily
£300 daily*
Purchase Limit
£10,000 daily
£10,000 daily*
Contactless Limit
£100 per transaction
£100 per transaction*
* equivalent.
1 Charges may apply.
2 You may use the Card (without informing us) to conduct Transactions in the United Kingdom, Switzerland, Canada, South Africa, United Arab Emirates, Hong Kong, Pakistan and Kenya. To enable the Card to conduct Transactions in countries not mentioned you must call our 24 hours Card Services Helpline.
A division of Visa Inc., GCCS (Global Customer Assistance Service) provides world class, high-touch
customer and in-house support to Visa clients, merchants, and cardholders.
Being the best in Class performance metrics across services:
Lost or stolen card reporting.
Emergency card replacement.
Emergency cash up to US $5,000.
Emergency payment authorization.
Three Customer Care Centers, five Embossing Hubs with a Worldwide Distribution Network.
Experienced Agents in all aspects of Visa products and services, offering ten core languages.
Dial-in the 24-Hour alarm center on +1 303 967 1096.
To access list of all GCAS International number click here.
Visa Explore App - one access point for all Visa global, regional and local offers for our regions'
card holders.
What does it do?
With the Visa Explore mobile app, Visa cardholders can find the latest Visa offers and promotions
overseas or nearby - from travel deals, to dining, entertainment, shopping and other lifestyle-related
privileges - personalized according to their interests.
Key features
Quick access to emergency assistance and concierge numbers.
ATM locator.
Currency converter.
Nearby deals.
Save and share deals.
Filter deals by type and preference.
Contacting merchants offering deals.
Novel Functionality
Using GPS, the Nearby feature can show the offers available around the Visa cardholder. Visa
cardholder can even filter these offers by the kind of experiences they are looking to avail.
Visa cardholders can also find out locations of ATMs that exist around them at the click of
a button.
Where can I download it?
Visa Explore App can now be download through:
App Store for Apple mobile devices.
Google Play for Android mobile devices.
Note: Offers vary over time. Visit www.travel.visa.com/app/EN/index.html for Terms & Conditions.
If you’re in United Kingdom:
Report it immediately to Habib Bank Zurich plc on 0800 6 444 429 and we will cancel your card immediately.
Apply for a replacement card by downloading the application form and submit it your branch or contact your Relationship Manager.
If you’re Abroad:
Report it immediately to Habib Bank Zurich plc +44 207 1184 429 and we will cancel your card immediately.
