HBZ KENYA > NOTICES

This section contains Customer Notices.

Information Safety Notice (23 APR 2020)

Dear Customer; Cybercriminals are using the Covid-19 pandemic for commercial gain.

Please click here to view details.

CEO Message (3 APR 2020)

Dear Valued Customer; Covid-19 has emerged as a major challenge both on the health and economic fronts.

Please click here to view details.

Change in our GBP Correspondent Bank

Please be informed that effective October 1, 2018 we are changing our GBP correspondent bank from Standard Chartered Bank London to Habib Bank AG Zurich, London.

Please click here to view details.

Increase in Minimum Balance requirements

The minimum balance requirement for opening and maintaining savings and current accounts will be increased with effect from January 01, 2018.

Please click here to view details.

HBZ is not affiliated with Habib Bank Ltd (HBL)

Habib Bank AG Zurich wishes to clarify that it has no legal or beneficial, direct or indirect affiliation, or shared ownership in Habib Bank Ltd (HBL), which is a Pakistan-based financial institution.

Please click here to view details.

Customer complaint handling procedure

The Bank aims to please its customers at all times. It has a complaints handling procedure in place to ensure that you receive a quick and fair response to any complaints.

Please click here to view details.