TASK 18: How to change ATM card status

This option allows HBZweb user to change the status of their ATM card, to activate or deactivate. It is highly recommended under circumstances such as card lost/theft, user should immediately deactivate their card using this online facility for safety reasons.

Follow these steps to activate/deactivate card:

STEP 1: Login to HBZweb

Browse to the HBZweb login page by typing URL: “https://online.habibbank.com/hPLUS” in the address bar or by clicking the “Login” button (appearing on the top-right corner, if you are on the HBZ UAE webpage).

Refer to task: How to Login to HBZweb for step-by-step detail on the login process.

Step 2: Select appropriate account

Select the appropriate Current or Savings account (for which the card is issued) from the Account Summary screen.

  1. Click on the required account type from the list of accounts, appearing in the first column.

Step 3: Select option “Activate/Suspend ATM Card”

Select an option.

  1. Click the option “Activate/Suspend ATM Card” from the Option List to proceed to the next screen.

Step 4: Enter details

Select required card and action. Complete the details to change the card status as below:

  1. Select the card number.
  2. Select the action - Activate or deactivate.
  3. Click “Process” button.

Upon successful submission of request, message “Your transaction has been completed successfully” will be prompted on the screen.