TASK 17: How to process ETISALAT bill payment

This option allows user to perform three tasks, such as:

• Register the Account Number for the required service.
• Execute payment.
• View and remove unused Account Number.

Follow these steps to accomplish the transaction:

STEP 1: Login to HBZweb

Browse to the HBZweb login page by typing URL: “https://online.habibbank.com/hPLUS” in the address bar or by clicking the “Login” button (appearing on the top-right corner, if you are on the HBZ UAE webpage).

Refer to task: How to Login to HBZweb for step-by-step detail on the login process.

Step 2: Select appropriate account

Select a required account (Current, Savings, etc.) on the Account Summary screen.

1. Click on the required account type from the list of accounts, appearing in the first column.

Step 3: Select option “ETISALAT Bill Payment”

Select an option.

1. Click option “ETISALAT - Inquiry & Payment with Registration" from the Option List, to browse to the Bill Payment web page.

Step 4: Enter the details to pay bill or select action

To proceed with the appropriate action, as detailed below:

Option 1: Register the Account for the required service:

To register service type and number, then;

1. Click “Register Number” button to continue to the next screen.

1. Select the appropriate service type, such as Land Line, GSM Mobile, Dialup Internet, WASEL Recharge, WASEL Renewal, Alshamil, eVision).
2. Enter the account number (Mobile number, Landline number, Internet Account number) to be registered.
3. Click “Confirm” button to submit the request.

Upon successful submission of request, message “Your transaction has been completed successfully” will be prompted on the screen.

Option 2: Execute/Make a payment:

After successfully registering the types of services and associated numbers with the bank, you can execute the payment as detailed below:

1. Select the service type to be registered (such as land line, GSM Mobile, Dialup Interent, WASEL Recharge, WASEL Renewal, Alshamil or eVision).
2. Select the account or bill number.
3. Click “Inquire” button to continue to the next screen.

Complete the following form to execute the bill payment:

1. Enter the amount to be paid.
2. Re-enter the amount to be paid.
3. Click “Submit” button.

Option 3: View and/or remove unused account number:

Register desired service account number(s). To view or remove unused registered service, click the “View Registered Number” and complete the request on the next screen, as described below:

1. Click “View Registered Number” button to continue to the next screen.

1. View the list displaying information such as Bill/Account number, Service Type and Status of all registered types of services types and associated numbers.
2. You can manage the list of registered services and numbers by removing undesired ones. Click the checkbox to tick/select the unused service/number to be removed and Click the “Delete Selected” button to submit the request.

Upon successful submission of request, message “Your transaction has been completed successfully” will be prompted on the screen.