TASK 16: How to pay utility bills - DEWA

This option allows HBZweb user to pay DEWA bill online.

Follow these steps to accomplish the transaction:

STEP 1: Login to HBZweb

Browse to the HBZweb login page by typing URL: “https://online.habibbank.com/hPLUS” in the address bar or by clicking the “Login” button (appearing on the top-right corner, if you are on the HBZ UAE webpage).

Refer to task: How to Login to HBZweb for step-by-step detail on the login process.

Step 2: Select appropriate account

Select a required account (Current, Savings, etc.) on the Account Summary screen.

1. Click on the required account type from the list of accounts, appearing in the first column.

Step 3: Select option “DEWA Bill Payment”

Select an option.

1. Click option “DEWA Bill Payment” from the Option List, to browse to the Bill Payment web page.

Step 4: Enter the details

Enter the details as follows:

1. Select the required consumer number, using the drop-down menu.
2. Enter the Consumer Account number.
3. Re-enter the Consumer Account Number.
4. Enter the Amount to be paid.
5. Re-enter the Amount to be paid.
6. Click the “Process” button to process the transaction.

Upon successful submission of request, message “Your transaction has been completed successfully” will be prompted on the screen.