HBZ Authenticator is tool used by Habib Bank AG Zurich - UAE for secure two-factor authentication based on Time-Based One-Time Password (TOTP), for secure login to access HBZ web-services.
Habib Bank AG Zurich customers, who are subscribed to HBZweb services and have HBZweb Username with the Bank with appropriate profile. (Maker or Checker)
To get HBZ Authenticator, download HBZ App from Apple Store or Google Play. HBZ Authenticator is an integral part of the HBZ App. When starting the HBZ App, click on the menu button on the top-left corner and select HBZ Authenticator.
TOTP is short form of Time-Based One-Time Password (TOTP), which will be made available for two-factor authentication of users as they access the HBZ web-services.
Two-factor authentication is a layer of security designed to prevent someone from accessing your account, even if they have your password. Two-factor authentication requires you to verify your identity using a random sequence of 6-digit number generated by HBZ Authenticator.
Passwords may be guessed or cracked. Thus, for better protection, we encourage you to use two-factor authentication. For secured login using HBZ Authenticator, you will be required to provide a security code generated by your HBZ App, along with Username, Password & and Challenge Code (captcha) when using HBZweb.
NO, If you choose to login from your HBZ App you will not required the security code from HBZ Authenticator, HBZ App required OTP to process transactions.
If you already have latest HBZ App, there's no need to download any additional App. HBZ Authenticator is an integral part of HBZ App. Getting set up is easy--- launch the HBZ App and click on Authenticator in left side menu and follow the on screen instructions for setup.
HBZweb login supports Time-based One-Time Password (TOTP) method for two-factor authentication, which requires HBZ Authenticator, which is available under HBZ App only. Without the application, two-factor authentication will not work for your account.
Requiring these different kinds of factors for authentication makes it much harder for people to pretend to be you. Not only do they need to figure out your password, they also need to steal your mobile phone. Accounts protected with Multifactor Authentication are usually much safer than those protected with only a password. Multifactor Authentication can help combat fraud and protect you.
HBZ Authenticator works only with HBZ App installed on a Smartphone.
Yes, two-factor authentication can be set up for multiple devices. You can set up as many devices as you need.
Once you click HBZ Authenticator from the left-side menu of HBZ App, it will prompt to enter Username to get the code for secure login, if you have already completed the first-time registration steps, as mentioned under question "How do I set up HBZ Authenticator on a new phone?"
Issuance of new Secure Key has been stopped with immediate effect for both existing and new customers. Use HBZ Authenticator for secure login to initiate your web fund transfer requests.
Users can continue using Secure Key option to access the secured HBZweb services but we encourage all users to migrate to the HBZ Authenticator as we would soon be discontinuing the use of Secure Key.
HBZ Authenticator works on TOTP algorithm (global standard and used by most international and local banks) and furthermore this will eliminate the need to carry Secure Key or any other additional gadget. Your smart phone will generate the code for secure login to initiate web-based transactions.
Yes, all HBZweb users enabled for your(s) account must register on their choice of mobile device separately using their own Usernames and credentials?
No, multiple entities owner have the option either to register single mobile phone device for all entities/usernames or register separate mobile device for each/few accounts to obtain code for secure login. Each entity will have its own username with the Bank with appropriate profile (maker or checker).
Yes, You need to register all your group companies one by one but the choice of device is entirely yours. You can register only those entities that have their username with the Bank with appropriate profile (maker or checker) enabled for HBZ web login.
Some of the salient features of the new HBZ Authenticator are as follows:
Download the latest HBZ application from app store (Apple Store or Google Play) and follow the below steps for registering a new mobile device for the time-based one-time password (TOTP) generation:
This completes the initial registration phase when a first-time user tries to access the Authenticator. The TOTP mobile application will save the user account and generates an authentication code for when required by the client.
Please follow the below steps for HBZ Authenticator registration:
OTP (One-Time-Password) will be sent to your registered mobile with Habib Bank AG Zurich - UAE, to complete your HBZ Authenticator registration process.
Please follow the below steps for secure Login using HBZ Authenticator :
HBZ Authenticator can be used by all customers who are registered for HBZ web services.
HBZ Authenticator code cannot be generated from any other App. It can only be generated using HBZ mobile App.
HBZ App will work with the same device back-up. In case of any issue please delete existing App and re-register the device for HBZ Authenticator.
Please call our call center and provide the description (brand, type & model) of the device and our team will do the needful for you.
No you cannot transfer HBZ Authenticator from one device to another device.
The code will be valid for 2 minutes.
You need not to worry as HBZ App & HBZ Authenticator will be compatible with new version of software. If required our IT team will release the upgrade of HBZ App.
You need to wait to charge your mobile phone sufficiently to use & generate code. Alternatively you can register a new/back-up device to generate code.
Please call our call center and provide the description (brand, type & model) of the device and our team will help you to remove the stolen device to generate authenticator for your HBZ web account.
You may contact our call center or your Relationship Manager, alternatively you can visit your respective branch.